To update the expiration date on your current credit card:
Click the Update link, choose the option to update your expiration date, and click the Continue button. You will then be prompted to update your information.
To set up a new credit card:
Click the Update link, and choose the option to set up a new credit card. By doing this, you will be removed from your previous automatic payment method.
To set up automatic payments from your bank account:
Click the Update link, and choose the option to set up automatic payments from your bank account, and click the Continue button. By doing this, you will be removed from your previous automatic payment method.
To update your existing automatic payment information:
Click the Update link and re-enter your automatic payment information as if you were setting it up for the first time. This will override your previous information.
To cancel automatic payments:
Download and print either the Auto Bank Draft Cancellation form or the Auto Credit Card Cancellation form and fax it to the number indicated on the form. You'll know that the change has been implemented once the "Do Not Pay" no longer appears next to the amount due on your bill. If you prefer, you may call us at 713-207-7777 or 866-222-7100 to request a cancellation or change form.
To update the expiration date for a card used for automatic credit card pay:
Several factors can lead to a higher bill than you expected, including:
For ways to save energy, see our energy saving tips.
To print a copy of your online bill: