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Why Reliant
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Why Reliant

Why Reliant

We make it easy to get the hookup on electricity plans that fit your budget, space, lifestyle and even lease lengths. That’s because our electricity plans, like our 24/7 live customer service, are designed around you. But that’s just the beginning. We also have many other offerings to keep you powered, protected and connected at home or on the go. It’s why more than a million Texans count on us.

Why Reliant price security

Pricing you can trust 
What you see is what you get: simple, clear, upfront pricing and easy-to-understand billing.

Why Reliant save energy

Save energy and money
Count on savings, not surprises, with our Weekly Summary Email. You'll get an estimate of your bill before it's due and tips to help you lower your energy usage and cost.

Why Reliant 24 7

Get help 24/7
We work with your schedule. So whether it's 2 a.m. or 2 p.m., you'll always reach a real person who’s ready to help.

Texas-sized strength and stability

Texas-sized strength and stability
In 2000, Reliant was born as deregulation reshaped the Texas electricity market. We earned our first customer in 2001, and since then, millions of Texans have trusted Reliant with their electricity service. While other providers may come and go, Reliant is here for the long haul.

Why Reliant Memeber Benefits

Exclusive customer benefits
When you make the switch to a Reliant electricity plan, you’ll enjoy savings on everything we offer. It’s our way of saying thanks for inviting us into your home.

 

Choose your term and perks

Electricity plans shouldn’t be one size fits all. That’s why we offer plenty of options. Enjoy the freedom of a month-to-month plan, the price security of a term plan or the control of a deposit-free prepaid plan. We even have plans that give back to charities and others that come with cool perks, like a Nest Thermostat E or a free month of electricity. The choice is totally yours.

Exclusive Customer Discounts

Start saving with these exclusive offers.

Free rentals on phone chargers

Pick up a portable phone charger at one of our NRG Go Stations, and just return it when you’re done.1

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Why Reliant NRG Go

$75 referral credits

When any of your friends joins the Reliant family, you’ll both earn a $75 bill credit as a thank-you for putting your trust in us.2

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Why Reliant referral

Save up to $200 a year on home security

Plus, see and be alerted when the kids arrive home, adjust the thermostat, and flip on the lights all from your smartphone.3

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Why Reliant home security

10% off home services

Our certified technicians are ready to help with your AC, heating, plumbing and electrical needs.4

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Why Reliant home services

15% off portable power solutions

From phones to fridges, Goal Zero® makes it easy to pack the power you need at home or take it on the road.5

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Why Reliant Goal Zero

Free Home Energy Checkup

Find out how energy efficient your home is, and get practical, personalized tips to improve it.6

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Why Reliant home energy checkup
 

What sets us apart

Check out what sets us apart from other electricity companies like TXU Energy and Direct Energy, and see the different ways we’re making life easier for our customers and communities.

Why Reliant community

Community investment

As a Texas born and bred company, this is where our heart is. We’re proud to be able to lend a helping hand to our neighbors. From our Beat the Heat Centers that provide much-needed relief from summertime temps to our crowdsourced charitable giving program, Reliant Gives, we’re committed to making a difference — starting right here at home.

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Why Reliant Google Home

Simplify your world

Use Amazon Alexa and Google Home to voice control your world and Reliant account. Tap into greater control and more convenience with the newly improved Reliant app, and watch the savings stack up without lifting a finger with the Nest ThermostatTM. These are just a few of the ways Reliant and innovation are working together to make your life easier.

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See what others are saying

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I have been with Reliant for years and have not had any problems. And there has always been someone there to inform me of better rates that I can take advantage of, which has made my electricity bill affordable.

- Debra B.

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Terms, conditions and other restrictions

1The NRG Go Portable Power service is provided by NRG Portable Power LLC, a wholly owned subsidiary of NRG Energy, Inc. Available in select geographic areas. Visit nrggo.com to locate a station.

2Referrals may only be submitted by active Reliant residential customers with a Texas service address. To qualify for bill credit, referrals must be new Reliant residential customers in Texas enrolled in a term plan with a minimum of five days of active electricity service on that plan. Bill credit will be applied within two billing cycles after the referred customer has completed five days of active electricity service. Any disputes relating to eligibility will be determined solely by Reliant. Reliant may modify or discontinue this program at any time without notice.

3You must be a Reliant residential customer living in a single-family home with a Texas service address.

Electricity Services and Security and Home Automation Services provided by Reliant Energy Retail Services, LLC, d/b/a Reliant, a wholly owned subsidiary of NRG Energy Inc. Electricity Services PUCT Certificate #10007. Security and Home Automation Services TXB19469, 1201 Fannin Street, Houston, Texas 77002. Terms and conditions apply. For complete terms and conditions, visit reliant.com/connectterms.

4Reliant customers are eligible to receive a discount of 10% off home services: HVAC, plumbing and electrical contracting. This discount applies only to customers in Texas and can be applied to all forms of payment. Discount cannot be combined with any other offers.

Services provided by Reliant Energy Retail Services, LLC, d/b/a Reliant. TACLB23923E | MPL17217 Rickey Tyler | TECL32274. Regulated by the Texas Department of Licensing & Regulation, P.O. Box 12157, Austin, TX 78711, 1-800-803-9202, 512-463-6599, and Texas State Board of Plumbing Examiners, P.O. Box 4200, Austin, TX 78765, 1-800-845-6584, 512-936-5249.

5May not be combined with other offers or promotions.Goal Zero is a registered trademark of Goal Zero LLC. All Goal Zero products are offered by Goal Zero LLC. Reliant makes no representations or warranties of any kind with respect to Goal Zero products or services.

6All features of the Home Energy Checkup may not be available to all customers. Some restrictions apply. Limit one consultation per customer each year. Scheduling is based on availability.