To talk to a Reliant representative about the electricity plans available to you, come to the Walmart on 8801 Ohio Drive, near Sam Rayburn Tollway. If you're in Plano, this is the spot to speak with someone in person about the enrollment process and everything Reliant can do for you. Just look for the Reliant logo and our representatives inside the store.

We offer prepaid plans, month-to-month plans and traditional term plans that feature fixed rates or variable prices. We want to help you choose the right electricity plan, manage your account and take advantage of all the benefits Reliant has to offer. As a customer, you'll have your own online account dashboard to help you control your electricity usage and your account.

8801 Ohio Drive 

Plano, TX 75024

469-362-5470

Hours: 9 a.m. – 9 p.m. Monday – Sunday

Get directions

Need more than electricity?

Reliant offers security systems1 and home repair services2.

We want to be your partner for home maintenance. For more information, call 1-866-222-7100.



What will I need to sign up for electricity?

We will need some information from you for enrollment. Remember to bring a few items to help make the sign up process as easy as possible.

  • Driver's license or social security number
  • Address where you need electricity service
  • Date you need service to start

Even if you simply want more information, our representatives can answer questions and explain your options. If you aren't ready to sign up that day, we can help you figure out the next steps you need to take to sign up in the future.

Sign up for electricity today online

 



Why Reliant should be your electric company

  • 24/7 Customer service
  • Average billing
  • Paperless billing
  • AutoPay
  • No-fee online bill pay
  • Weekly summary email
  • Energy usage tools
  • Mobile app
  • Energy-saving tips
 

Reliant ratings


4.5 Google rating


A+ rating from Better Business Bureau


Serving 1.5 million Texan households and businesses




Need to pay your bill?

Pay bill online

Pay your bill and mange your account online.

Make a one-time payment

Don't have an online account? Pay your bill online in no time.

Find a payment location

Find a payment location

There are a number of places where you can pay your bill in person.

 

1Via connected devices with an active cellular, Wi-Fi or internet connection; data charges may apply.

2You must be a Reliant electricity customer with a Texas service address.

Services provided by Reliant Energy Retail Services LLC dba Reliant, a wholly owned subsidiary of NRG Energy, Inc. TACLB23923E. Regulated by the Texas Department of Licensing & Regulation, P.O. Box 12157, Austin, TX 78711, 1-800-803-9202, 512-463-6599, © 2018 Reliant Energy Retail Holdings, LLC All rights reserved.