Report an outage

Please contact your Transmission and Distribution Service Provider (TDSP) to get your power restored as quickly and easily as possible. Your TDSP is also commonly known as your utility company. 

Why am I reporting my outage to my TDSP?

We supply your electricity; not deliver it.  

Your TDSP maintains the power lines, utility poles, and electricity infrastructure necessary to deliver the power you purchase from Reliant to your home. Always notify your TDSP during an outage so they can resolve the issue. 
How Electricity Works - Outages 2
Texas Customers - TDSP Contact Information
CenterPoint Energy
Texas New Mexico Power

Who is my TDSP?

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What if I am not a Texas customer?

Check out our sister company, NRG Home. 

NRG Home serves customers across the following states.


Winter is here 

We're here for you, Texas. Learn how and why it's important to save energy, tips to stay safe during a winter storm and what do to during a power outage.

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Electricity 101

Knowing more about how electricity works can help you understand outages, pricing and more. Get the information you need about the power grid and common electricity related terminology.

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