Contact Us

For Your Home
Contact Us
We would like to hear from you and we're here—24 hours a day, 7 days a week. Tell us how we can help you.

For general questions

  • Send us an email using the form below
  • Chat online with a Customer Care Representative
  • Call us at 713-207-7777 or 866-222-7100
  • Send general correspondence to Reliant Energy, P.O. Box 3765, Houston, TX 77253-3765
 

For payments

  • Pay online using your bank account or credit/debit card (you'll need to log on)
  • Pay over the phone at 713-207-PAID or 866-222-7100
  • Pay in person at one of our many convenient walkup locations
  • Send your payment via:
    • Regular mail: Reliant Energy, P.O. Box 650475, Dallas, TX 75265-0475
    • Overnight: Reliant Energy Retail Services, Dept. 650475, 1501 N Plano Rd., Richardson, TX 75081

 

For transfer of service to a new address

For outage information

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Keep Your Cash
Receive a monthly discount on the price you pay for shifting your electricity usage to nights and weekends
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© 2012 Reliant Energy Retail Holdings, LLC.   All rights reserved.    |    1201 Fannin Street    |    Houston, TX 77002    |    PUC Certificate #10007    |    Privacy    |    Terms of Use
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