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We would like to hear from you and we're here—24 hours a day, 7 days a week. Tell us how we can help you.
For general questions
Send us an email using the form below
Chat online
with a Customer Care Representative
Call us at 713-207-7777 or 866-222-7100
Send general correspondence to Reliant Energy, P.O. Box 3765, Houston, TX 77253-3765
For payments
Pay online
using your bank account or credit/debit card (you'll need to log on)
Pay over the phone at 713-207-PAID or 866-222-7100
Pay in person at one of our many convenient
walkup locations
Send your payment via:
Regular mail: Reliant Energy, P.O. Box 650475, Dallas, TX 75265-0475
Overnight: Reliant Energy Retail Services, Dept. 650475, 1501 N Plano Rd., Richardson, TX 75081
For transfer of service to a new address
If you have an online account, simply
logon and transfer your service online
Call us at 713-207-7777 or 866-222-7100
For outage information
Get outage info
by geographic location
Rodeo Kickoff Concert
Enter for a chance to win tickets to a private concert featuring Wade Bowen and Robert Earl Keen
Keep Your Cash
Receive a monthly discount on the price you pay for shifting your electricity usage to nights and weekends
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