Contact Us
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We would like to hear from you and we're here—24 hours a day, 7 days a week. Tell us how we can help you.
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For general questions
- Send us an email using the form below
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Chat online with a Customer Care Representative
- Call us at 713-207-7777 or 866-222-7100
- Send general correspondence to Reliant Energy, P.O. Box 3765, Houston, TX 77253-3765
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For payments
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Pay online using your bank account or credit/debit card (you'll need to log on)
- Pay over the phone at 713-207-PAID or 866-222-7100
- Pay in person at one of our many convenient walkup locations
- Send your payment via:
- Regular mail: Reliant Energy, P.O. Box 650475, Dallas, TX 75265-0475
- Overnight: Reliant Energy Retail Services, Dept. 650475, 1501 N Plano Rd., Richardson, TX 75081
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For transfer of service to a new address
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Get gussied up!
Make your own rodeo avatar to share with friends and family.
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Stress-free connections
Have your TV, internet and phone connected before you move.
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https://s0.bluestreak.com/ix.e?bb&t=26525
