Contact Us
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We would like to hear from you and we're here—24 hours a day, 7 days a week. Tell us how we can help you.
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For General Questions
- Send us an email using the form below
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Chat online with a Customer Care Representative
- Call us at (713) 207-7777 or toll free (866) 222-7100
- Send general correspondence to Reliant Energy, P.O. Box 3765, Houston, TX 77253-3765
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For Payments
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Find payment locations near you
- Send via regular mail to Reliant Energy, P.O. Box 650475, Dallas, TX 75265-0475
- Send via overnight mail to Reliant Energy Retail Services, Dept. 650475, 1501 North Plano Rd., Richardson, TX 75081
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For Transfer of Service to a New Address
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Impacted by Ike?
Find out about special considerations for customers in affected areas.
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Vote your voice
Get the info you need to cast your vote this November.
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https://s0.bluestreak.com/ix.e?bb&t=26525