Together with Dallas County Health and Human Services (DCHHS), we have made a $50,000 commitment in new funding for energy efficiency improvements for low-income homes through the DCHHS Weatherization Assistance Program. The first recipient, Betty Jo Hanks said, "The weatherization on my home has made a world of difference. Recently when the outside temp was in the 40s, I didn't have to turn on my heater. Thanks to the installation and other improvements the temperature inside my home stayed at about 70 degrees."
Ten of our qualified customers will receive $5,000 in energy efficiency improvements, including:
Installing attic insulation
Checking and servicing heater/air conditioner
Sealing ducts, caulking and weather-stripping
Installing energy-efficient refrigerator
Installing water-saving devices and compact fluorescent light bulbs (CFLs)
The Low Income Deposit (L.I.D.) Program assists our customers in the Centerpoint (CNP) service territory to pay the deposit for their electricity service. The program is based on an “Each One Help One” approach whereby, after a 12 month period, deposit amounts are placed back in the L.I.D. fund to be used for deposit assistance for another eligible family.
Since the program inception in 2006, we have donated over $300,000 to help Texas residents pay their deposits.
Qualified benefactors in the CNP territory are:
Seniors aged 60-64 (deposit is waived for seniors 65 and above)
Families with children aged 6 years old or younger
Disabled individuals
Three funded agencies assist Texans in 5 counties.
Harris County Social Services 713-696-7900
Ft. Bend Social Services 281-342-7300
Galveston County Community Action Council 409-762-8418
Help is available. If you or someone you know meets the qualifications, please call us toll free at 800-RELIANT or 800-735-4268 for assistance.
Through the PowerHouse program, we educate customers on energy conservation, help with understanding billing statements, discuss our products and services, and conduct home energy efficiency repairs for low-income and senior customers.
Energy Efficiency Seminar – a 20 minute fun-filled energy efficiency session to educate CNP residents on ways to conserve electricity.
Bill Review & Assistance – a face-to-face meeting with a seasoned representative to better understand their bill as well as services and/or pricing plans available to them.
Energy Efficiency Home Improvements – improvements and repairs for eligible low income and senior customers residing in the 7 selected communities. These may include:
Attic Insulation
Refrigerator (refrigerator purchased prior to 1993)
One Window air conditioner
Door and window replacement and/ or treatment (if needed)
Participating Communities:
Acres Homes
Denver Harbor
E LittleYork, Settegast, & Trinity Gardens
Greater Fifth Ward
Greater Fondren
Independence Heights
Sunnyside, South Park, & Third Ward
Houston Multi-service Centers:
Acres Homes MSC
Denver Harbor MSC
Market Street MSC
Sunnyside MSC
For more information about the PowerHouse program call 713-497-6666.
The CARE (Community Assistance from Reliant Energy) Energy Assistance Program offers a helping hand to Reliant customers during a difficult time. The program is funded by corporate contributions and many generous donations from our customers.
Customers who qualify may receive this one-time annual assistance through non-profit social service agencies in our communities. These agencies review customer cases and qualify them based upon the agency’s designated hardship criteria. Customers looking for assistance can locate the CARE agencies by calling 211 from anywhere in the state of Texas or by contacting one of the organizations listed below.
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Home Weatherization Program
Low Income Deposit Program
PowerHouse Program
CARE
