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Choosing a moving company

There are many factors to consider in selecting a mover you can trust to be as careful with your valuables as you are. Ask several moving companies for a free estimate, and then consider these tips when making your selection:

 

  • Find out whether the company is licensed.
  • Ask for references and then ask your friends and neighbors whether they have used any of the movers on your list.
  • Check each moving company's background with the Better Business Bureau and your state's Department of Consumer Affairs.
  • Ask about movers' insurance. Will their coverage pay replacement cost, actual cash value or a set dollar amount per pound?
  • Find out how the company will handle your complaints and claims if something gets broken or lost during the move.
  • Find out about their commitment to on-time delivery. Some moving companies guarantee a delivery date and others won't.
  • Ask if there are any circumstance that might result in additional charges and what they would be.
  • Finally, ask about payment arrangements. Is a deposit required ahead of time? Does the company accept credit cards as well as cash?
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