Our assigned account management team provides a single point of contact for your company.

We’re here to:

• Discuss Reliant’s competitive pricing to help you save on your electricity bills for models, offices, temporary meters and permanent meters
• Enroll you in our cooperative marketing agreement
• Help resolve service delivery issues
• Keep you updated on industry changes to ensure your electricity requests are handled correctly
• Deliver ongoing training on service connection and disconnect processes
• Enroll you on our builder activity report enabling you to better manage your account

Homebuilder Hotline
800-716-6543 (designated line to receive new service requests, disconnection of service, order status, billing questions and overall customer support for one or two locations)

Homebuilder Fax Number
888-773-9647 (designated line for sending new service requests and canceling service for multiple accounts)
Find forms for your area.

Homebuilder Email
builder@reliant.com (designated mailbox for requesting additional information regarding service and builder program information)

Mailing Address
Reliant Energy
Reliant Energy Homebuilder Program
P.O. Box 148
Houston, TX  77001-0148

Residential Services
(designated line to receive new service requests from homeowners)

Power Outages
CenterPoint Energy
713-207-2222

Oncor Electric Delivery (formerly TXU)
888-313-4747

Texas-New Mexico Power
888-866-7456

AEP Texas
866-223-8508