Outage Information

Reliant provides you with the resources you’ll need in the event an outage or storm 
strikes your area.

Report outages to your local electrical poles and wires company
In Texas, the actual delivery of your electricity is provided by your local Transmission and Distribution Service Provider (TDSP). Your TDSP is responsible for maintaining your electrical poles and wires, and for restoring service during a power outage. 

 

To report a problem or outage, please contact the TDSP in your area:

Houston and Surrounding Areas
CenterPoint Energy  713-207-2222 or 1-800-332-7143
Texas New Mexico Power 1-888-866-7456

Dallas/Ft Worth and Surrounding Areas
Oncor Electric Delivery 1-888-313-4747
Texas New Mexico Power 1-888-866-7456

South Texas
AEP 1-866-223-8508

West Texas
AEP 1-866-223-8508
Oncor Electric Delivery 1-888-313-4747
Texas New Mexico Power 1-888-866-7456

Mission/McAllen Area
Sharyland Utilities 956-668-9555

 

Reliant Storm Center
A one-stop site for all things storm related, the Reliant Storm Center provides you with the planning tools, latest local weather, trafficconditions, and emergency and recovery information you’ll need to make important decisions.

 

Reliant OutageAssist App 
This app will serve as your free assistant and guide during a temporary interruption in electricity service.

• Download from iTunes^®
• Go to the App Store and search for “Reliant” or “OutageAssist”